Sunday, December 23, 2007

Moving away from commercialism at Christmas - and into ethical gift-giving

Oxfam Unwrapped: the card goes to your friend.
Sandra and Sean were the first to give me a Christmas present from Oxfam Unwrapped, a few years ago. They gave me 10 chickens, on a card that said something like:

10 chickens have been given on your behalf to a family in the developing world that really needs them. Happy Christmas!

It made me cry. It was the perfect present. I have enough stuff. I don't need anything. And for a greeny liberal hippie like myself, giving a gift to someone who doesn't have much, and whose life can be improved by that gift, is absolutely the best thing ever.

Oxfam Unwrapped: and the gift goes to those that need it most.
I think Oxfam Unwrapped is a genius idea. I see other charities like Tear Fund have picked up on it now, and that's great. Oxfam's always been one of my favourite NGOs, because it's not affiliated with any religious group or faith, and because it helps people in need all over the world, regardless of who they are, their ethnicity, religious beliefs or whatever.

Oxfam International works in the developing world in very sensible ways - providing useful, practical solutions on a small scale, working alongside and in harmony with local people, and listening to their specific needs before thinking about solutions. Oxfam doesn't "throw money at the needy" - they work to empower people, and to give them the help they need to help themselves. They also advocate and lobby Governments and international institutions such as the IMF and World Bank on behalf of the world's poor.

Hence the Oxfam Unwrapped website is full of practical gifs - like a goat or a baby buffalo, 3 ducks or 25 trees, safe water for 25 people, school books for the whole class or Fairtrade Certification for a whole plantation.

I've been buying Oxfam Unwrapped gifts for my nearest and dearest for a couple of years now.

Oxfam Unwrapped goat. Last year I bought a goat for my older niece and nephew, and a goat care kit for my younger niece. My sister told me it was one of the best presents they received - because I'd told them the story of how I'd taken care of a goat when I lived at the Ahu Ahu commune on the Wanganui River, and it had been one of their favourite WebWeaver stories.

My goat-gift encouraged them to use their imagination, and make up more stories, and talk about me and my goat - and my sister said it was such a relief not to get yet another "thing" for the kids to play with, get bored with, and discard.

Another cool thing about Oxfam is that they do an event called Oxfam Trailwalker to raise money. Four people, one goal: 100km in 36 hours to help overcome poverty and injustice. Teams enter, raise funds to do the walk, and the money raised goes to Oxfam. A team from Shift Auckland is entering, and if you buy stuff from Oxfam Unwrapped via their team page then they get more funds added to their total. Kewl!

Shift's been getting ethical with their gift-giving this year too. We support the Worldwide Fund for Nature New Zealand (WWF-NZ), and this year we built them a new website and CMS for a tiny fraction of what it would normally cost.

We decided that this Christmas we would give each of our clients a Hector's dolphin - or rather, we would send them a Hector's dolphin adoption kit from WWF-NZ. We sent them out on Thursday, and soon the emails started coming in from clients - they loved the idea - and are all now busy thinking up a name for "their" dolphin.

Brian, Rene and Dom put together a Flash animation for the Shift homepage which continues the Hector's dolphin Chrismas theme - I think it's absolutely wonderful. Check it out!

Shift's Christmas hompage.

Happy Christmas, Eid al-adha, Hanukkah, Kwanzaa, Yule, and Winter/Summer solstice to you. I hope I've given you some ideas on how to move away from the commercialism of Christmas, and into ethical gift-giving. You know it makes sense!

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Friday, December 21, 2007

Woah! That was a BIG one!

GeoNet Seismicity Map of the earthquake. Crikey!

This evening's earthquake was definitely the biggest one I've felt in my 14 years of living in EnZed.

I was at work by myself, finishing off some work on a website, when I felt a massive JOLT, and then a rolling, shaking sensation that must have gone on for at least a minute before tailing off. It was weird - I couldn't tell whether it had finally stopped and it was only me shaking, or if it was still going on - I felt all disorientated like you do when you get off a boat and the ground feels like it's still moving.

Sounds like it was pretty serious in Gisborne - masses of damage to stuff in people's homes, a few roofs caved in, power out for a while, holes in the road... scary stuff.

They reckon it was 6.8 on the Richter scale, with the epicentre out at sea about 50km south-east of Gisborne, and was only about 40km deep (that's pretty shallow as earthquakes go). You can fill in a report at the GeoNet website if you felt it.

The world media's onto it already - here are a few of the reports:


I love how CNN gets all over-dramatic. It wasn't that huge, guys! It sounds as though (thankfully) no-one died or was seriously injured - mostly just a whole lot of stuff falling off shelves and some very shaken-up people on the East coast. And no tsunami! Yaay!

We're still waiting for The Big One. Touch wood it never happens...

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Thursday, December 20, 2007

Think before you hit "send"

Oh, Margaret McHugh... I wonder whether your bad temper has finally destroyed your catering business...

I guess pretty much everyone everywhere must have seen Margaret's extremely tetchy email conversation with Hayley from Ray White Real Estate in Auckland. It went viral pretty much instantly - and was across the other side of the world by the end of the first day. By the end of day 2 it was in the papers and on the telly... Now everyone knows about Margaret's appalling customer service - and all because of the price of a chocolate-dipped strawberry...

Here's the full set of emails if you're the only person in NZ who hasn't received them yet...

But there's more! Seems that wasn't the only time Margaret's lost her cool in an email... this time with a hint of racism - and I've also read a couple of comments on the Herald's Blonde at the Bar blog: Clear Communication that indicate she's been known to lose her rag on the phone too.

It's interesting - I'm guessing she's pretty busy at this time of year (or at least, she was), and a couple of her comments make me think she harbours a major amount of resentment towards people she believes aren't working as hard as she is. Here's part of one email to Hayley:

Not having the fortitude to call by telephone tells me your incrusted in your sit down loads of spare time job.

And here's part of her diatribe against Lai Tong from Trust Investments Management Limited:
Please don’t use Gourmet Food Store again we are not used to part timers who have to much time on their hands, have no understanding, good manners and common sense in dealing with a complaint there and then.

(My italics, Margaret's horrible spelling, punctuation and grammar).

She also obviously hates using email, and seems to wish customers would communicate by phone:
I personally don't have the time or inclination to sit on the computer all day playing email ping pong. Please confirm your order by 9am this morning some 7 hrs before the function begins TELEPHONE XXXXXXX

and
If you wish to discuss this further I am on the numbers below please don’t send an email it is so time consuming and impersonal.

...in which case it's a bit stoopid for her to have a website and to put her email address on it, isn't it?

It seems as though she really doesn't understand that when you're booking catering (or anything else for that matter) for the boss, you have to have everything in writing to ensure that both parties know what's happening and when, and so that you have something to refer to if things go pear-shaped.

And finally she seems to fall back on the "I'm telling on you" trick of the schoolyard when things get really out of hand:
I will hopefully be calling your boss before Christmas re our not listing our property with Ray Whites I am sure they will be interested and could give you more to do.

and
Does your boss know you are wasting their time emailing petty nonsense.

Niiiice!

Poor old Margaret! But really, there's not much sympathy heading in her direction, as pretty much everyone seems to agree that she's brought this on herself - and that it's ALWAYS a good idea to take a deep breath, count to 10 (or 100) and think about the consequences of your actions before you go ahead and hit the "send" button.

But my favourite comment on the whole silly affair comes from Ryan at Spare Room, who said:
1997 called - They want their website back.

Heh. Heh heh heh.

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Saturday, December 08, 2007

Practising the traditional grip

Wellington Batucada at the Cuba Street Carnival. A few months ago I did something I've been meaning to do for ages - I applied to join Wellington's samba percussion group, Batucada.

I first saw Batucada performing at the Petone Fair a few years ago. Giles and I had been wandering along the street catching a performance here and a performance there, when we came across a stage filled to bursting with about 50 percussionists who were playing with such joy, and such syncopated rhythms, we just had to stop. And then we just had to dance. We absolutely couldn't keep still to the sound of Brazilian samba! It was fantastic!

I plucked up the courage to ask one of the performers whether they were accepting new members, and how one could join, but then I never got around to doing anything about it. Every so often I'd see them performing in a carnival, or a festival, or a parade, and each time I'd think "Oh I would LOVE to be in that band!" And then I wouldn't do anything about it. Again.

A few months ago they were leading a march/parade which passed by our balcony at Shift, and I decided "Right! I'm finally gonna do something about joining." So I emailed them, and they replied with info about their upcoming beginner's class...

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